(713) 730-8568

mariotennis327

mariotennis@hotmail.es

GROUP LESSONS

There must be a MINIMUM of 2 people signed up for a group lesson to occur. If the minimum sign-up requirements are met, but you wish to withdraw your registration before the lesson starts, you will get a refund minus a cancellation fee of 30% of the total amount.


If the minimum sign-up requirement is not met, we will REFUND YOU.

If you are part of a group lesson, you cannot cancel participation in one of these lessons.  We do not offer drop-in group lessons, so when you start taking a group lesson you are committing to the group session (Usually 4 to 7 weeks).  

Please note that if a class is missed due to our part, this class will be given on the week of the Make-Up day assigned for the session. If you do not attend during the makeup week; the class will not be given as a credit or refund.

THERE ARE NO MAKE-UPS FOR MISSED MAKEUP CLASSES!  WE ARE HOLDING THAT SPOT FOR YOU.  IF YOU MISS IT, YOU MISS IT.

All private, semi-private, and group lessons must be paid in advance.

In order to give the instructor proper time to prepare for the lessons, payments must be received at least 2 days prior to any lesson

For cancellations please contact me directly at least 24 hours before the class.

If you confirm and don’t show up, or cancel at the last minute; the lesson will be charged. There are no credits extended or carried over to the next session. If it rains or I am unable to make it the class will carry over to the next session.

MISSED CLASSES AND MAKE-UP CLASSES

We thought it would be a great time to talk about our policy when it comes to making up missed classes.

Whilst it is ideal for students to attend all their classes, we do understand that sometimes a class will need to be missed  – this could be due to the fact that you are going on holiday or have an emergency.

Please note that Maragon Tennis offers this as a courtesy to our students. We cannot always guarantee that a make-up class will be available to our students.

The following is how we help you to manage this for both group and private lessons.

GROUP LESSONS – MISSED CLASSES AND MAKE-UP CLASSES

In terms of us providing a make-up class:

• It will be up to you to contact us about organizing the makeup class

• Once you get in touch, we will provide you with information on our make-up days. This will be dependent on whether there are spots available. We are unable to guarantee there will be spots available

• Please email mariotennis@hotmail.es or text to give notice that you cannot attend and also organize your make-up class

If you don’t provide us with a minimum of 24 hours notice or a doctor’s note (if less than 24 hours), a make-up will not be offered.

PRIVATE AND SEMI-PRIVATE LESSONS

Cancellation must be given at least 24 hours prior to the lesson in order to be given a make-up credit. If both participants cancel more than 24 hours prior to the lesson, the lesson will be made up at a time mutually agreed between the parties, however, if one pupil is to miss class; no make-up class will be offered as the session still goes ahead with the other pupil regardless. 

RAIN GUIDELINES

In the event the court is wet or in maintenance, the lesson will be canceled. Cancellation determination will be made by the coach, and in some situations will happen as little as to 2 hours before the lesson is scheduled to occur.

There are no credits extended or carried over to the next month.